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by marriedwithkids » Wed, 31 Aug 2005 10:28 am
jack: I guess it all depends on how much time you have. If you have all the time in the world, why not get quotes from all the movers and decide which one you're most comfortable with based on your budget?
As to the level of service, I must say understanding your own expectations on the service level is veryimportant. If you expect only a basic level of service i.e. having the stuff moved and are happy to do things like fill up customs forms without any help or having your relocation consultant physically present to guide you through it, handle insurance claims yourself (if any), the basic tier movers are good enough. If you're used to being waited on hand and foot, expect phone calls to be returned within the hour, have your relocation consultant visit you during the pack out and fill out the forms with you, have your mover handle your insurance claim, then you're going to be very disappointed in most cases with the basic tier movers as they tend to operate with smaller setups to save cost, so the staff are multi-tasked and stretched. It's also no secret that basic tier providers at this end will use basic tier providers in Australia as well to give you a more competitive quote, so you may get Joe Blow and son delivering your stuff in Australia instead of a more reputable household name. So while the basic tier company over at this end may do a good job and meet your expecatations, Joe Blow and son in Oz may not do as good a job!
Your friends who have had good experiences with basic tier movers may have had low expectations to start with, which is why they won't see the value of moving with a top tier provider.
Hope this helps! Best wishes for the move.