A typical Singaporean job conflict......
I have here a common ugly incident at work. Staff A, a 50 year old man has just joined the company for 4 days. On the first day of work, he was given a bit of on the job training of how to use the Oracle software system by staff B; a lady in her thirties.
Staff B taught staff A the Oracle system rather hastily and impatiently; without giving much time for Staff A to jot down and take notes of the steps required to execute a sales order. Staff B also spoke aloud that she doesn't like teaching others.
On the 4th day, there were some errors in the new staff (A)'s work. Staff B reported to the boss surreptitiously that there were some incomplete sales orders that staff A had keyed in.
Staff A witnessed the quiet whisperings of Staff B to the boss. Staff A deduced that staff B must have told the boss that the new staff (A) is incompetent or something to the effect. But Staff A did not make/think much of it. (aka backstabbing)
As staff A is new, I believe there should be some margin of error OR what they commonly called the learning curve.
Later when Staff A wanted to process some sales order, staff B told him not to process anymore.
One hour later, Staff A (who had earlier tendered resignation) confronted Staff B over what had happened. Staff A banged on the table very loudly and give Staff B a piece of his mind. That is, as a new staff, there are bound to be some errors in a new staff's work initialy.
Staff A also reiterated that if staff B dislike teaching other new staff in OJT, then she should stay at home; because every old/senior staff should help to give OJT to new staff.Staff A comented that staff B is being selfish in her attitude.
SO gentlemen and ladies, my question is :-
1) who is the instigator/ catalyst for disharmonious office environment???
2) Is the approach taken by staff B wrong?
Thank you for all feedback.
