If for any reason you're not fully satisfied with your purchase, we will be happy to replace it, exchange it, give you a credit or refund your money within a 30-day period. Products are not returnable if used or tampered with unless authorised,
For authorization, call us at 65 6866 3298 or expedite your return by email with a subject of - Return Authorization Request Form by clicking here.
When returning or exchanging any part of your order, please include:
original packaging,
the original packing slip,
a copy of the original Worldpay sales receipt with authorisation code written on it,
note the items being returned/exchanged and listing any items that should be sent in exchange.
Regrettably, all shipping and handling fees are not refundable. However, if the return is the result of our error we will refund all shipping charges.
To return items, please send your return by UPS or insured Parcel Post for your protection and prompt delivery.
Ship To:
Return & Exchanges
Innerbalance Pte Ltd
44th Floor, Suntec Tower 3
8 Temasek Boulevard
Singapore 038988
We apologize, but returns or exchanges for purchases made in retail locations or through our independent distributors are not refundable.
First they promise a refund within 30 days! then "Products are not returnable if used or tampered with unless authorised, And they are also not returnableif purchased from retailer, They have alot of faith in their products right!!!!Scam