Tracking packages

[Kimi]

Hi!
I suspect some packages I sent from Japan by sea thru the post office were sent to the wrong addy here and accepted by somebody else.
Is there a way to demand post office to give me the addy they sent to or better yet to get the packages back?
The thing is I have been calling, sending inquiry faxes to the post office and they just told me they would call me back and I still got the same answer more than once and they haven't given me my packages nor the addy

[teabag]

Hi Kimi

Since you've sent those packages from Japan, perhaps the Post Office there might have the info regarding who had actually taken delivery.

Are your packages insured or are they registered?

There's one way that might get some attention from Post Office here. Send a complaint letter to the headquarter.

[MA]

Hi Kimi

Yes if u have a receipt, maybe shd ask the Japan post office first if they had sent off the packages to Singapore Postoffice and by what code so might be easier for the Singapore Post office to track?!

But if they have really sent to the wrong address and the receipent just accepted them i doubt u have hope in getting them bk. But no harm pressing them by writing to the HQ or give a call to HQ. As it might still be with them if is undelivered.

Singapore Post Office can some time be stuck up. I experienced it before when i asked my bro to send a parcel from Singapore to Uk, and it did not arrive so we ask them to check and even with receipt and they could not check it immediately for me and said it is not the post office responsibility if is lost. i have to email my complain. But fortunately, they did check with the recipent country post office and got my parcel eventually.

[Kimi]

HQ or central post office here in Singapore is the Paya Lebar one ay?
Really cheers for the tips.