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Queries concerning part timers?

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FranzLiszt
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Queries concerning part timers?

Postby FranzLiszt » Thu, 24 Mar 2005 4:38 pm

i'm a working part time banquet at Marina Mandarin and am thinking of resigning because my banquet manager treats me like a small kid who lacks discipline and cuts my pay as a result of a mistake i created during a banquet function 2 days back...

would juz like to know whether a part timer is liable to a pay cut should he/she make a mistake which could threaten the image of the hotel even thou he/she is not bounded by any form of working contract?
Screw the tux , here comes the Gen X Pianist!!!!

Guest777

Well...

Postby Guest777 » Thu, 24 Mar 2005 6:01 pm

It depends on your mistake, if what you did impacted the good name of the hotel or the guest(S) made a threat that made the hotel or in this case, your manager uncomfortable then, yes, he has the right to deduct your salary.
But not otherwise, you may want to check our MOM for further assistance if this is a case of blatant bullying.

Guest

Postby Guest » Thu, 24 Mar 2005 9:07 pm

seem there is unhappiness in your working place y not u change an enviroment....interested in changing a work can mail me @ bryann_chua@yahoo.com.sg


regard

bryan

Guest

Postby Guest » Thu, 24 Mar 2005 10:04 pm

okay i might as well relate my entire incident...


being an inexperienced waiter and having only worked on 4 functions , the assistant banquet manager made a huge mistake by reassigning me to another table.usually in this case , only experienced staff are allowed to be reassigned to another table otherwise in the hands of an inexperienced staff like me , confusion sets in which in my case really happened....

i thought the chicken had been cleared and no waiter told me about the "status" of the table which i was assigned to.partially i should blame myself for negligence for not asking the other waiters concerning the "status" of the table.after serving the chicken extremely late , the guest complained that the chicken did not taste like chicken at all.next problem i had was that i forgot to double check for prawn sauce at my new side station as i was reassigned to another table , my side station too was reassigned.the assistant manager received the complain from the guest at the table from which my Captain tried very hard to cover me up until it got out of hand.wad my assistant manager did was ask me a couple of questions and at the same time taking down points which i presume is gonna submit a report to the F&B manager concerning my case.my father who used to be a F&B manager in the service industry told me that a banquet manager should submit a report of the incident to the F&B manager and let the F&B manager decide on taking the appropriate action.
finally my banquet manager came to know about it and he brought me back to the kitchen and shouted at me like as if i'm a small little kiddo who lacked discipline.i'm 17 years old and it's been how many donkey years since i last passed my childhood age and here is this guy shouting at me right in front of my face.i think a 17 year old should deserve much more respect at the very least advised on my mistakes and not let it happen ever again.my father when he was a F&B manager although he has the authority to sack anyone whom he pleases never in his entire working career sacked any staff before because he believes in mistakes are always there to correct a person and one should learn from his/her own mistakes and try not to repeat the same mistakes again.screaming and shouting at a staff over a mistake would not undo the mistake....

although some of u might say that some things in life we have to learn it the hard way but i guess it's all up to u people out there to justify this case....

so should my banquet manager have the every right to cut my pay over this incident considering the fact that it is an internal incident which means that the guests never did threaten to get a lawyer to sue my workplace nor complain to the MOM or CASE which leads to bad publicity for the hotel??????

btw , this is my first screw up which ever happened to me during work since i started working for the very first time....

i leave it up to u people to decide for me.....

FranzLiszt
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Postby FranzLiszt » Thu, 24 Mar 2005 10:17 pm

the previous thread was written by me by the way....

haha i forgot to log in that's why....
Screw the tux , here comes the Gen X Pianist!!!!

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Strong Eagle
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Postby Strong Eagle » Thu, 24 Mar 2005 10:26 pm

My friend... this is either a helluva windup... or... I pity you for the place that you are working. To me, a major mistake would be serving pork to those whose religions forbid it, pouring the prawns and the sauce down an excellent cleavage attached to a beautiful woman, or perhaps inadvertently releasing the champagne cork up someone's nose... like the prime minister of India.

This stuff is soooo minor. Guests can be calmed by an experienced senior person. Sounds like a lot of very uptight people there. Up tight people screw up a lot more than confident people. How stupid to "submit reports" when a better approach would have been to take the time to understand how you came to be in the situation you were in. You are taking the blame for a whole series of f*ckups, beginning with the dopey assistant manager.

I have no idea what recourse you have with your current employer, but I would d*mn sure find another employer who appreciated people for what they do.

Is this a case of expat "blindness" to the way things are? I mean, I would never run a company this way... the blame game.

FranzLiszt
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Postby FranzLiszt » Thu, 24 Mar 2005 11:18 pm

i'm aware of the mistakes which i made 2 days ago and i'm keeping an open mind about it....

but wad i did not like was how the banquet manager treated me at the back of the kitchen and having my pay cut as a result....
Screw the tux , here comes the Gen X Pianist!!!!

FranzLiszt
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Postby FranzLiszt » Fri, 25 Mar 2005 10:01 pm

Anonymous wrote:seem there is unhappiness in your working place y not u change an enviroment....interested in changing a work can mail me @ bryann_chua@yahoo.com.sg


regard

bryan


what kind of work is this?
Screw the tux , here comes the Gen X Pianist!!!!

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jpatokal
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Postby jpatokal » Sat, 26 Mar 2005 12:16 am

Anonymous wrote:i'm 17 years old and it's been how many donkey years since i last passed my childhood age and here is this guy shouting at me right in front of my face.i think a 17 year old should deserve much more respect at the very least advised on my mistakes and not let it happen ever again.

You're 17 years old, new on the job, and you're expecting "much more respect"? Welcome to the real world. No, it's not professional for your manager to yell at you, but in your position you really don't have much room to complain. You'll have to pick between sticking around and hoping you can earn that respect, or quitting.


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