Completed PR Formalities, Not yet received Singpass email for new account

[bluebao]

Hi All,

I completed my formalities last week and called Singpass to update my status change from pass holders to PR, they say they will auto send a letter to my mailbox for the new singpass but till now still havent received yet .. did any of you received the letter already? how long does it normally takes ah?

[usernamenotfound]

dont need to wait for letter
go to your singpass app and reset it
then try to login with new NRIC, click forgot password to do a password reset
after that you can now login with new NRIC and new password
that's what i did