Looking for a business firm to help us

[MichaelM73]

Long inactive user here..

Recently, my brother, who I haven’t spoken to in awhile, has passed away. The last person he has spoken to and frequently in contact with was my sister. However, she doesn’t know which bank he used for banking and he has never mentioned to her about whether he has a will or not. She couldn't find his bank cards either. She needs to find out those information and deal with his work insurance. She will need to go back to work next week and she will not have time to do all these things. It's very difficult for me to help her because I live on the other side of the pond. So, I’m looking for a firm/business who could help us. I’m not sure if a law firm is the right place for this kind of help. So, any suggestion/input will be highly appreciated.

[PNGMK]

This may be helpful. Unfortunately Singapore does not appear to have a "Death Matching" service for banks so someone will have to either call them all or find a statement among your brother's paperwork.

https://www.healthhub.sg/live-healthy/2 ... th_matters

Sorry for your loss.

PS: It may be worth asking the funeral service or home if they have a recommendation for a lawyer to help wind up his affairs. Failing that the Law Society will have a list of solicitors. For a simple deal like this they should be able to quote a flat fee.

[Splatted]

Depends where he lived. Are we discussing Australia, or somewhere else?

I would ask his work place's HR where they deposited his pay (since you mentioned work insurance).
Go in person

However, often people have more than one bank account, and even other banks for credit cards.

Once you have the death certificate, just approach the big 4 banks (again, assuming Australia), and just ask them is there an account open.

Redirecting mail is free for first 6 months for deceased through Australia Post (again, assuming Australia) so you may get a paper statement down the track for banks you haven't approached, eg building societies, or even credit card payment reminders.

[Splatted]

Also, check his phone apps. If he did internet banking, clues will be on his phone, including OTP text messages he hasn't deleted yet.

[MichaelM73]

Depends where he lived. Are we discussing Australia, or somewhere else?

I would ask his work place's HR where they deposited his pay (since you mentioned work insurance).
Go in person

However, often people have more than one bank account, and even other banks for credit cards.

Once you have the death certificate, just approach the big 4 banks (again, assuming Australia), and just ask them is there an account open.

Redirecting mail is free for first 6 months for deceased through Australia Post (again, assuming Australia) so you may get a paper statement down the track for banks you haven't approached, eg building societies, or even credit card payment reminders.

Sorry, I should have been more cleared. Both live in Singapore. We are in the process of unlocking his phone. We are not sure how long that's going to take. My sister is stressed out pretty much, so that's why we are looking for a business firm who could represent us, but we are not sure law firm is the right place.

[MichaelM73]

This may be helpful. Unfortunately Singapore does not appear to have a "Death Matching" service for banks so someone will have to either call them all or find a statement among your brother's paperwork.

https://www.healthhub.sg/live-healthy/2 ... th_matters

Sorry for your loss.

PS: It may be worth asking the funeral service or home if they have a recommendation for a lawyer to help wind up his affairs. Failing that the Law Society will have a list of solicitors. For a simple deal like this they should be able to quote a flat fee.

Thank you. I will try your suggestion.

Have a wonderful evening