Student PR application - Primary School certificate required ?

[desi59]

Hi

My daughter is applying for PR as a foreign student. Despite it not being mentioned anywhere in the requirements she was asked to upload Primary School exams transcripts. When she clicked "I do not have these' and explained that she did her Primary school in France, where we do not have such exams. Next field requested to upload a certificate of Primary Education completion, and this is mandatory so we cannot continue with the application. She did upload her IGCSE and IB results under secondary education and has the relvant document for her tertiary eduction as well, so not sure why Primary school is relevant.

The only document we have is a photocopy of a letter from her old school specifying that she attended there form the age of 6 until 11. As it is a photocopy, even if I get it translated it seems the French Embassy won't certify it.

Any suggestions ? Thanks