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bad experience with Shopee

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shawqi.taleb
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bad experience with Shopee

Post by shawqi.taleb » Fri, 25 Dec 2020 12:12 am

Bought 2 cabinets from Shopee.
the cabinets cannot be assembled due to faulty parts and shopee refused to refund the amount.
and the cabinets are useless.
and it costed me more than $550
very unreliable and unprofessional
it was my first and last experience with shopee

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PNGMK
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Re: bad experience with Shopee

Post by PNGMK » Fri, 25 Dec 2020 8:14 am

Yes - Laz and Shopee etc are only really useful for small low value items.
I not lawyer/teacher/CPA.
You've been arrested? Law Society of Singapore can provide referrals.
You want an International School job? School website or http://www.ISS.edu
Your rugrat needs a School? Avoid for profit schools
You need Tax advice? Ask a CPA
You ran away without doing NS? Shame on you!

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x9200
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Re: bad experience with Shopee

Post by x9200 » Fri, 25 Dec 2020 10:23 am

shawqi.taleb wrote:
Fri, 25 Dec 2020 12:12 am
Bought 2 cabinets from Shopee.
the cabinets cannot be assembled due to faulty parts and shopee refused to refund the amount.
and the cabinets are useless.
and it costed me more than $550
very unreliable and unprofessional
it was my first and last experience with shopee
Assuming you paid with a credit card there is a feature called chargeback/dispute for all 3 major cc. Banks have special forms for this. The process is a bit lengthy but for $550 may be worth a try.
https://www.abs.org.sg/consumer-banking ... resolution

the observer
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Re: bad experience with Shopee

Post by the observer » Fri, 25 Dec 2020 10:32 am

To my understanding, shopee is a portal for sellers to list and sell stuff. So it really is the sellers fault.

Lazada is a mix of both. Same as Amazon.
ie lazada and Amazon both sells as well as lists sellers items.

So the key is really to know who the seller is.

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abbby
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Re: bad experience with Shopee

Post by abbby » Fri, 25 Dec 2020 11:07 am

Try to ask your bank refund and cite that seller has sold you a defective item. I've requested once I think was from Lazada or shopee and bank managed to refund. In my case was also shopee lazada/shopee refused to refund.

I now try to only buy small, inexpensive items from these apps. Cos getting a refund can be a pain in the butt.
The secret of life is honesty and fair dealing. If you can fake that, you've got it made. - Groucho Marx (1890-1977)

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