bad experience with Shopee

[shawqi.taleb]

Bought 2 cabinets from Shopee.
the cabinets cannot be assembled due to faulty parts and shopee refused to refund the amount.
and the cabinets are useless.
and it costed me more than $550
very unreliable and unprofessional
it was my first and last experience with shopee

[PNGMK]

Yes - Laz and Shopee etc are only really useful for small low value items.

[x9200]

Bought 2 cabinets from Shopee.
the cabinets cannot be assembled due to faulty parts and shopee refused to refund the amount.
and the cabinets are useless.
and it costed me more than $550
very unreliable and unprofessional
it was my first and last experience with shopee

Assuming you paid with a credit card there is a feature called chargeback/dispute for all 3 major cc. Banks have special forms for this. The process is a bit lengthy but for $550 may be worth a try.
https://www.abs.org.sg/consumer-banking ... resolution

[the observer]

To my understanding, shopee is a portal for sellers to list and sell stuff. So it really is the sellers fault.

Lazada is a mix of both. Same as Amazon.
ie lazada and Amazon both sells as well as lists sellers items.

So the key is really to know who the seller is.

[abbby]

Try to ask your bank refund and cite that seller has sold you a defective item. I've requested once I think was from Lazada or shopee and bank managed to refund. In my case was also shopee lazada/shopee refused to refund.

I now try to only buy small, inexpensive items from these apps. Cos getting a refund can be a pain in the butt.