Poor service from telco

[abbby]

Do you also get very poor services from telcos (or other services) when you call in to request as follow up on a service? I was put on hold for more than 30 minutes and still end in sight. This is so unacceptable.

[Lisafuller]

Yes! Tried to enquire about my plan with Singtel, and was put on hold for 45 minutes. When someone finally did attend to me, they were completely unapologetic. So ridiculous!

[abbby]

Yes indeed..not only that to get to them you have to press multiple times of options to get there.