Solidarity Utilities Credit of s$100

[subashgk007]

Has any non-singaporean received the solidarity utility credit of s$100 in July bill?



I am on work pass and do not have a PR nor a singapore citizen living in the unit, to whom the credit is meant for. My owner stays in a different location with her family.

Here it is me, wife and kid.

After leaving them a message, it took 6 working days for SP services to respond that they don’t have any idea on it and agreed to check with relevant authorities.

Whilst I wait for their reply, just thought to check whether someone else has received it.


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[PNGMK]

No you should not have gotten it. The govt will know unit you are is rented to non SC so it does seem strange. Maybe all HDB get it.

I am a PR with SC children in condo - I am wondering if we will get it. It comes either in July or Aug.

[subashgk007]

It took a while for SP services to come back and it is done.

Dear Mr Geetha
ACCOUNT NUMBER : xxxxxx

I refer to the above utilities account.

You shared that you are not a Singapore citizen and there is no Singapore citizen staying with you at xxxxxxxx. We will proceed to reverse the $100 Solidarity Utilities Credit from your account xxxxx, which will be returned to the Government. Please note that the recovery of the $100 Solidarity Utilities Credit is non-reversible.


Thank you.
Yours sincerely

[PNGMK]

Subash - you did the right thing. Their system is not perfect as I never received it and I have SC children. Could you kindly send me the email address you used? (on a PM).

[subashgk007]

Hello PNGMK,
I have left them a message from the utilities app(SP utilities in play store) by navigating to SP Utilities app >Explore> Help>"Drop Us a Message".

I can see a live chat option as well.

[PNGMK]

Thanks Subash. I have now proceeded with the needful and expect the outcome forthcoming in the near future.