HL assurance refuse to pay for flight delay

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ykyang1: Newbie; Posts: 1; Joined: Mon, 16 Dec 2019 9:18 pm

HL assurance refuse to pay for flight delay

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Post by ykyang1 » Mon, 16 Dec 2019 9:21 pm

My flight (Scoot) from Perth to Singapore was delayed by 18 hours. HL assurance refuse to pay for the delay. Saying it was due to aircraft rotation. What should I do next?

PNGMK: Moderator; Posts: 8778; Joined: Thu, 21 Mar 2013 9:06 pm; Answers: 2; Location: Sinkapore

Re: HL assurance refuse to pay for flight delay

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Post by PNGMK » Tue, 17 Dec 2019 4:01 pm

Fly tier 1 next time?

I not lawyer/teacher/CPA.
You've been arrested? Law Society of Singapore can provide referrals.
You want an International School job? School website or http://www.ISS.edu
Your rugrat needs a School? Avoid for profit schools
You need Tax advice? Ask a CPA
You ran away without doing NS? Shame on you!

sundaymorningstaple: Moderator; Posts: 39768; Joined: Thu, 11 Nov 2004 1:26 pm; Answers: 10; Location: Retired on the Little Red Dot

Re: HL assurance refuse to pay for flight delay

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Post by sundaymorningstaple » Tue, 17 Dec 2019 5:45 pm

Couldn't have said it better.

SOME PEOPLE TRY TO TURN BACK THEIR ODOMETERS. NOT ME. I WANT PEOPLE TO KNOW WHY I LOOK THIS WAY. I'VE TRAVELED A LONG WAY, AND SOME OF THE ROADS WEREN'T PAVED. ~ Will Rogers

GSM8: Chatter; Posts: 218; Joined: Sat, 14 Dec 2013 11:01 pm; Location: Singapore

Re: HL assurance refuse to pay for flight delay

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Post by GSM8 » Tue, 17 Dec 2019 7:20 pm

PNGMK wrote: ↑
Tue, 17 Dec 2019 4:01 pm
Fly tier 1 next time?

Seems more of a cheapo insurance rather than airline issue. Most likely some cleverly obfuscated wording in the policy to justify their denial

PNGMK: Moderator; Posts: 8778; Joined: Thu, 21 Mar 2013 9:06 pm; Answers: 2; Location: Sinkapore

Re: HL assurance refuse to pay for flight delay

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Post by PNGMK » Wed, 18 Dec 2019 9:02 am

Yeah good point GSM8. I bought a annual travel insurance policy with my agent that I auto renew and which covers all of us (from one of the big insurers). It's never let me down. It certainly pays to be insured with a better player.

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