HL assurance refuse to pay for flight delay

ykyang1 · Post by **ykyang1** » Mon, 16 Dec 2019 9:21 pm

My flight (Scoot) from Perth to Singapore was delayed by 18 hours. HL assurance refuse to pay for the delay. Saying it was due to aircraft rotation. What should I do next?

PNGMK · Post by **PNGMK** » Tue, 17 Dec 2019 4:01 pm

Fly tier 1 next time?

Post by **sundaymorningstaple** » Tue, 17 Dec 2019 5:45 pm

Couldn't have said it better.

GSM8 · Post by **GSM8** » Tue, 17 Dec 2019 7:20 pm

PNGMK wrote: ↑
Tue, 17 Dec 2019 4:01 pm
Fly tier 1 next time?

Seems more of a cheapo insurance rather than airline issue. Most likely some cleverly obfuscated wording in the policy to justify their denial

PNGMK · Post by **PNGMK** » Wed, 18 Dec 2019 9:02 am

Yeah good point GSM8. I bought a annual travel insurance policy with my agent that I auto renew and which covers all of us (from one of the big insurers). It's never let me down. It certainly pays to be insured with a better player.

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HL assurance refuse to pay for flight delay

HL assurance refuse to pay for flight delay

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