HPB response time for verification of vaccination requirements for foreign child

[Kneeway]

From Feb 1 , 2019 , HPB has mandated the verification of vaccination requirements for foreign children (as a prerequisite for dependants pass ) and the same is said to be processed within 10 working days.
We have applied for the same for our son on Feb 28. But haven't received any update yet.
Sent them emails and also tried to contact the numbers provided by NIR but got no response.

Anyone else applied for the same or can anyone knows about the processing time of HPB.
Thanks !!

[bcheng74]

From Feb 1 , 2019 , HPB has mandated the verification of vaccination requirements for foreign children (as a prerequisite for dependants pass ) and the same is said to be processed within 10 working days.
We have applied for the same for our son on Feb 28. But haven't received any update yet.
Sent them emails and also tried to contact the numbers provided by NIR but got no response.

Anyone else applied for the same or can anyone knows about the processing time of HPB.
Thanks !!

You should call their hotline.


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[Kneeway]

I did call them. They redirected me to the contact numbers of NIR. I couldn't get through those numbers. They are probably busy / out of order

[ShaheerBadar]

Hi,

I am having the same issue. I have submitted my kids application on dated 02-03-2019 and still unable to get any update from HPB. Tried to contact them many times but got no response

[Kneeway]

Hi Shaheer ,
Do let me know if you find a way to contact them or if u get any response.

[ShaheerBadar]

Hi Kneeway,

Register your query by sending email to this email address "HPB_Mailbox@hpb.gov.sg". They will assign you a case ID on your query.

[subashgk007]

For me it just took 2 days

[Kneeway]

Shaheer , yes emailed them. Thanks !

Subash ,that's wonderful! did u apply it online yourself or through your employer.?

[Deepak227]

For me, it's almost a month. Despite following up multiple times no response.

They confirmed to let the outcome know three times but each time they failed.

Even I heard, one of my colleagues apply via his employer and got it done in few days.

I made a personal visit too but no gain.

[vishalbargode]

Hi,

I applied for hpb vaccination verification on 27th March 2019, but still haven't received any update.

Can any one guide me how can I check status, or other options that I can keep track of it?

Thanks

[Deepak227]

I got a response finally. After a month of follow-up my request s have been approved.

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[vishalbargode]

Great News, Congrats...!!!

Can you guide me how to follow up ? I have contacted there hotline number they said it will be escalated to department. Also mailed them.

[Deepak227]

That's the way. I have sent hundred of emails and continues phone calls.



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[Kneeway]

Deepak. Wow that's amazing news.
Some spark of hope now !!

Yes I will keep calling them and sending mails.

[vishalbargode]

HI,

Can we apply DP, before we get HPB Vaccination Verification Approval.

Thanks,
Vishal