Hi everyone,
Nice to e-meet you all. I'm new to Singapore and to this forum, and I wish I could have known about this forum before I moved here and signed a housing contract.
I just moved into my studio in a brand new condo few weeks ago, and in the contract it states clearly that my rent is inclusive of utilities and wifi. The landlord is living oversea so everything has to go through the agents. Since it's a new apartment, nothing has set up yet including the wifi. I have waited 2 weeks for them to contact internet service provider and unfortunately, when they finally came to set up the wifi, something goes wrong with the power/outlet and now it has became a building management/developer's issue.
I have been bugging the agents to push them to fix this asap, since it's almost a month now and the next month rent is coming up, and I'm still paying for wifi without actually having wifi. It looks like nothing has moved since then. Building management didn't respond. I'm afraid it won't get fixed anytime soon. From a tenant's perspective it's a breach of contract unintentionally. I understand that this is not the landlord's fault, but I want to explore my options here and I can do with my rights because I'm bearing the costs of something that is not my fault too (I have to pay for the data to use in the meantime)
Can somebody please please advise me on this and what should I do? What could be a temporary solution for this?
Thank you and I really appreciate all your input