Singapore Expats Forum
 

PEP processing time (personal employment pass)

Moving to Singapore? Ask our regular expats in Singapore questions on relocation and their experience here. Ask about banking, employment pass, insurance, visa, work permit, citizenship or immigration issues.

Sponsored by:

One World International School
User avatar
singaporeflyer
Manager
Manager
Posts: 2609
Joined: Mon, 17 Aug 2009 9:49 am

Re: PEP processing time (personal employment pass)

Post by singaporeflyer » Mon, 17 Feb 2020 3:08 pm

TejPalG wrote:
Mon, 17 Feb 2020 1:12 pm
Hi All,

I applied for my PEP about 10 weeks ago. I applied it online and not via SingPost like most of you here have. I'd like to know - is it typical for an application to take over 8 weeks?

Also, has anyone here applied for PEP online? What was your experience like and what was the timeline for the outcome?

Additionally, do you guys recommend reaching out to the department to get an update? I understand everyone is super busy at the moment with the current affairs. Do let me know your thoughts.

Cheers,
Please do wait for 2-4 more weeks within which they will let you know. The delay may be due to the current virus spread.

msin
Newbie
Newbie
Posts: 1
Joined: Thu, 27 Feb 2020 1:02 am

Re: PEP processing time (personal employment pass)

Post by msin » Thu, 27 Feb 2020 1:16 am

I got my PEP approved few weeks back (end of Jan'20, before the virus impact & added workload for MOM) . It took almost 10 weeks from my date of online submission.

I reached out to MOM service centre in 9th week (after patiently waiting for 8 weeks) to seek status update. And a day later, i received an email from case officer requesting for additional document (I missed providing local contact detail in the form!). So i believe it might be prudent to call service centre (post 8-week), and they do provide you a case reference number so you can follow up if required.

Cheers,

georgetan80
Newbie
Newbie
Posts: 1
Joined: Tue, 03 Mar 2020 11:15 am

Re: PEP processing time (personal employment pass)

Post by georgetan80 » Tue, 03 Mar 2020 11:22 am

I also face a time challenge on my pep application. If the pep is approved, can it be issued online immediately or do you have to make an appointment to issue it at MOM service center?

LuluLily
Member
Member
Posts: 31
Joined: Mon, 11 May 2020 6:11 pm

Re: PEP processing time (personal employment pass)

Post by LuluLily » Mon, 11 May 2020 6:19 pm

How come there's no Application Number indicated whenever I check the status online? Is that normal? It is still getting processed, right? PEP was applied on April 3rd.

LuluLily
Member
Member
Posts: 31
Joined: Mon, 11 May 2020 6:11 pm

Re: PEP processing time (personal employment pass)

Post by LuluLily » Mon, 11 May 2020 6:19 pm

msin wrote:
Thu, 27 Feb 2020 1:16 am
I got my PEP approved few weeks back (end of Jan'20, before the virus impact & added workload for MOM) . It took almost 10 weeks from my date of online submission.

I reached out to MOM service centre in 9th week (after patiently waiting for 8 weeks) to seek status update. And a day later, i received an email from case officer requesting for additional document (I missed providing local contact detail in the form!). So i believe it might be prudent to call service centre (post 8-week), and they do provide you a case reference number so you can follow up if required.

Cheers,
Congratulations!
Last edited by LuluLily on Thu, 28 May 2020 12:17 pm, edited 1 time in total.

pepapp
Newbie
Newbie
Posts: 11
Joined: Thu, 21 May 2020 8:49 am

Re: PEP processing time (personal employment pass)

Post by pepapp » Thu, 21 May 2020 8:51 am

@LuluLily please keep me updated on yours as well - I applied a few days after you (April 12th). The application number seems to be on the top right when you check the status.

Sonny_76
Newbie
Newbie
Posts: 10
Joined: Tue, 26 May 2020 4:52 pm

Re: PEP processing time (personal employment pass)

Post by Sonny_76 » Tue, 26 May 2020 4:57 pm

@LuluLily As I applied on the same day (3rd of July) still pending for me..
I do hope next week should get a update or will give them a call.

Did call them a few weeks ago, just to be sure I didn't miss any information, but the call agent couldn't say more then "Its going to take 8 weeks, but should be ok if you haven't received a request for more information by now.." so hoping for the best :)

LuluLily
Member
Member
Posts: 31
Joined: Mon, 11 May 2020 6:11 pm

Re: PEP processing time (personal employment pass)

Post by LuluLily » Thu, 28 May 2020 12:13 pm

pepapp wrote:
Thu, 21 May 2020 8:51 am
@LuluLily please keep me updated on yours as well - I applied a few days after you (April 12th). The application number seems to be on the top right when you check the status.
It's still pending as of today, tomorrow is the 8th-week mark. And no, that's not the application number on the top right. It should be written below the name of the applicant. The application number is still left blank in our case.

How's your application doing?

LuluLily
Member
Member
Posts: 31
Joined: Mon, 11 May 2020 6:11 pm

Re: PEP processing time (personal employment pass)

Post by LuluLily » Thu, 28 May 2020 12:15 pm

Sonny_76 wrote:
Tue, 26 May 2020 4:57 pm
@LuluLily As I applied on the same day (3rd of July) still pending for me..
I do hope next week should get a update or will give them a call.

Did call them a few weeks ago, just to be sure I didn't miss any information, but the call agent couldn't say more then "Its going to take 8 weeks, but should be ok if you haven't received a request for more information by now.." so hoping for the best :)
3rd July or did you mean 3rd of April? Coz July seemed like a very long time ago.

Sonny_76
Newbie
Newbie
Posts: 10
Joined: Tue, 26 May 2020 4:52 pm

Re: PEP processing time (personal employment pass)

Post by Sonny_76 » Thu, 28 May 2020 1:05 pm

yes sorry, 3rd of April :)

LuluLily
Member
Member
Posts: 31
Joined: Mon, 11 May 2020 6:11 pm

Re: PEP processing time (personal employment pass)

Post by LuluLily » Thu, 28 May 2020 5:15 pm

Sonny_76 wrote:
Thu, 28 May 2020 1:05 pm
yes sorry, 3rd of April :)
Have you heard back from them? Approved?

Sonny_76
Newbie
Newbie
Posts: 10
Joined: Tue, 26 May 2020 4:52 pm

Re: PEP processing time (personal employment pass)

Post by Sonny_76 » Thu, 28 May 2020 8:21 pm

Nope... still pending :(

LuluLily
Member
Member
Posts: 31
Joined: Mon, 11 May 2020 6:11 pm

Re: PEP processing time (personal employment pass)

Post by LuluLily » Fri, 29 May 2020 4:43 pm

Sonny_76 wrote:
Thu, 28 May 2020 8:21 pm
Nope... still pending :(
Same. Today is the 8th week. We called to ask, they said there's a lot of backlogs and if we don't get any updates today, we can call again on Monday and they will expedite. How's your status?

Sonny_76
Newbie
Newbie
Posts: 10
Joined: Tue, 26 May 2020 4:52 pm

Re: PEP processing time (personal employment pass)

Post by Sonny_76 » Fri, 29 May 2020 5:51 pm

same, didn't even get through the call agent , call dropped 3x after 15/18 minutes of waiting....

will try again on Monday.

LuluLily
Member
Member
Posts: 31
Joined: Mon, 11 May 2020 6:11 pm

Re: PEP processing time (personal employment pass)

Post by LuluLily » Mon, 01 Jun 2020 9:49 am

Sonny_76 wrote:
Fri, 29 May 2020 5:51 pm
same, didn't even get through the call agent , call dropped 3x after 15/18 minutes of waiting....

will try again on Monday.
We'll try calling again today. I'll keep you posted.

Post Reply
  • Similar Topics
    Replies
    Views
    Last post

Return to “Relocating, Moving to Singapore”

Who is online

Users browsing this forum: No registered users and 0 guests