Non-Delivery of Goods

[skipper]

Not sure if this is the right place to ask this but I helped a friend from overseas buy some parts for his boat from a company here in SG (a distributor). My friend found his website and I basically connected them, they made the deal and my friend wired the money early Mar. There were subsequent discussions about the delivery then silence. Both of us can no longer reach the guy so I reached out to the principal (also here in SG) and found out that the guy is no longer a distributor and he did not order the parts. The principal told me who his authorized distributors are and I checked with them. It would appear that what happened to my friend is not an isolated case.

The amount involved is $6K -- so should I refer this to Small Claims Tribunal? But I've read that this is only possible if the guy agrees to a mediation. But he is hiding. He has an office (I will check later if it's still open) as I initially called him there. His website where he says that he is an authorized distributor of the principal and offers other services, looks legit. Other than that, I have a name and a mobile number, the emails with the quotation, Proforma Invoice and payment instructions as well as the WhatsApp messages. What else can I do?

[PNGMK]

Make a police report for cheating or fraud first.

[Strong Eagle]

You might also contact CASE for advice/assistance in moving forward.

https://www.case.org.sg/

[skipper]

CASE is for complaints and they said they have no enforcement powers. I'll be going through the Small Claims Tribunal. By the way, went to see the company's office in Tuas and it's already closed.

[PNGMK]

CASE is for complaints and they said they have no enforcement powers. I'll be going through the Small Claims Tribunal. By the way, went to see the company's office in Tuas and it's already closed.

Have you made a police report?

[skipper]

CASE is for complaints and they said they have no enforcement powers. I'll be going through the Small Claims Tribunal. By the way, went to see the company's office in Tuas and it's already closed.

Have you made a police report?

Yes and the police said to go to SCT and bring along the police report. Will be going there on Friday, I already have the docs, including the ACRA Biz file and the authorization from my overseas friend to represent him.

[atan3184]

Not all online business can be trusted and it's really hard to trust your money to a business you haven't seen. Though I used to order online but not to the point that it cost me too much. Hopefully, this case will be solved soon. Wishing you luck man!