Just to share our own recent experience. We wished we could have more information of our previous helper before hiring her. As well as Getting testimony from her previous employer etc.
After almost 3 months,We ended up sending her straight back to the Manila phillipines. I applaud the honest agency for not transferring her out to other family where most agency will happily do that for a transfer fee,loans etc.
We thanked all helpers for their effort and physically tiredness to ensure our house clean,child mind etc.
We have never sent any helper back home before despite hiccups here and there and we believed we made the right decision for that.
Reason : Defiance attitude and selfishness.Imagine paying a maid to take care of the family with children ,$600 monthly,the helper cooked ONLY her lunch,munching and enjoying her yummy Adobo Whole Chicken for her lunch.And family member get to smell only her food.
All of us stunned! No Genuine heart to serve the family. We knew she got a BF,but we closed one eye about it,things still don't work out the way we want it. Better off without one and sending our kid to full day childcare.
This is crazy. Very rude and bad working attitude we ever faced in our life and needed to rant out.
Sat down with her to talk things out why is she acting up this way? She mentioned wasn't happy for the simple instructions given down in the morning.
Everytime we gave her instructions,she would mumble to herself. Outright defiance and no respect for the Employers. Attitude problem,talking back to the employers at all time . Instead of working along with the Employers,she always have things to talk back,working against with the Employer. We are going to blacklist this helper name Abegail Hernandez Castro. We believed she will returned here for work.I'm not sure if it will work out or suitable for your family? Maybe yes,maybe no. But her working attitude and selfishness stop us from transferring and writing her a reference letter. Our helper even gave us advice not to waste our money buying air tickets to send her back. We believed its not wastage at all. To prevent future casualties with family that have children,its worthwhile.
Our family have written good reference testimony for helpers previously who helped themselves and still display good working attitude while transitioning for transfer. In this case,we worked alongside with the agency to sent her home for Good.