Broken luggage claim

[tomsingapore]

Hello guys,

Shortly when i flew my suitcase got broken by airline company. I report at desk in airport but unfortunately they don't have office so i have to send them email for claim. I did send all information about my bag but they keep asking to give them scanned documents from luggage suppliers. I don't keep any recipe when bought my suitcase. I send them link to website where they sell exactly my suitcase but they reply me that we can’t accept as it is not fit with the standards of our request.
How i can claim money without recipe ? Lets say you just bought this bag in market. Any advise please ?

Thanks

[ecureilx]

Hello guys,

Shortly when i flew my suitcase got broken by airline company. I report at desk in airport but unfortunately they don't have office so i have to send them email for claim. I did send all information about my bag but they keep asking to give them scanned documents from luggage suppliers. I don't keep any recipe when bought my suitcase. I send them link to website where they sell exactly my suitcase but they reply me that we can’t accept as it is not fit with the standards of our request.
How i can claim money without recipe ? Lets say you just bought this bag in market. Any advise please ?

Thanks

Which airline was this?

[tomsingapore]

Jetstar

[PNGMK]

Jetstar

hahahah

[ecureilx]

Jetstar

hahahah

mwah hahaha

OP, read the conditions of carriage.

if you fly LCC, always get insurance

[Wd40]

Jetstar

hahahah

mwah hahaha

OP, read the conditions of carriage.

if you fly LCC, always get insurance

Well, I have flown low cost airlines like Tiger, Jetstar and Air Asia for the last 8 years may be some 30 trips. If I had taken insurance on all of them I don't know much I would have lost $1000 so far in premiums?. And then there is no guarantee that your claims will be accepted. They could still ask for the receipt. So fly low cost, fly with cheap baggage, fly light if possible only cabin baggage.

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[ecureilx]

Well, I have flown low cost airlines like Tiger, Jetstar and Air Asia for the last 8 years may be some 30 trips. If I had taken insurance on all of them I don't know much I would have lost $1000 so far in premiums?. And then there is no guarantee that your claims will be accepted. They could still ask for the receipt. So fly low cost, fly with cheap baggage, fly light if possible only cabin baggage.

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You do have a point

[bgd]

Years back my daughter turned up in Sg with a suitcase the size of a shipping container. In an effort to improve her traveling habits I found this link.

https://www.onebag.com/

It's definitely worth a read. If you can get down to a single small bag it just makes travel so much easier,removes the wait at the other end and the possibility of damaged or lost bags.

[Wd40]

Years back my daughter turned up in Sg with a suitcase the size of a shipping container. In an effort to improve her traveling habits I found this link.

https://www.onebag.com/

It's definitely worth a read. If you can get down to a single small bag it just makes travel so much easier,removes the wait at the other end and the possibility of damaged or lost bags.

You just gave away your age

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[ScoobyDoes]

Well, I have flown low cost airlines like Tiger, Jetstar and Air Asia for the last 8 years may be some 30 trips. If I had taken insurance on all of them I don't know much I would have lost $1000 so far in premiums?. And then there is no guarantee that your claims will be accepted. They could still ask for the receipt. So fly low cost, fly with cheap baggage, fly light if possible only cabin baggage.

Whilst credit card fees to add a few $ to the cost of LLC tickets, its usually less than separate travel insurance and with a suitable credit card it could be that such instances are covered automatically.

Fine for frequent travellers anyway but, yes, still never put a Remowa in the hull of a LLC.