IF it's an issue of missing dll's, use a free program like "wise registry cleaner" ... it's quite good ...Strong Eagle wrote:In the meanwhile, it would appear that you don't have a malware issue, rather, you are missing parts of an obsolete installation, like the missing dll in your last post.
Can you be sure this will not delete anything important? Some registry cleaners have caused more problems than they were meant to fix.Bigjohn32819 wrote:IF it's an issue of missing dll's, use a free program like "wise registry cleaner" ... it's quite good ...
their website is - http://www.wisecleaner.com/download.html
i have 2 products from them installed on my windows notebook ...
Webroot has replied that you can contact them if you want more assistance. If yes, PM me and I'll send you contact info and my Webroot account info.nanana wrote:Strong Eagle wrote:This is the message I received from Webroot technical support
Hello,
Thank you for contacting Webroot support.
In order to remove any spysweeper remnants from the system, please run the tool below. Let us know if you continue to have any issues.
http://download.webroot.com/WRUpgradeTool.exe
Regards,
The Webroot Support Team
not working.
the spysweeper popup is gone. but not the mediacontextnotification sh*t. argh!
all i can say is that i have used it for at least a couple of years and nothing has been damaged ... it does a scan and recommends a course of action ...Brah wrote:Can you be sure this will not delete anything important? Some registry cleaners have caused more problems than they were meant to fix.
Unless the person doing this knows how to backup and recover a former registry they could be taking a risk.
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