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Sent Messages folder full - how to delete?

Posted: Tue, 02 Feb 2016 8:07 pm
by JR8
I wrote a PM earlier to another poster here, but it's stuck in my Outbox. Reason seems to be that my Sent Messages folder is full. Try as I may I can't see how to delete what is in that latter folder. I can tick them... I can configure to 'Delete oldest messages' (doesn't seem to do anything), and so on... but where is the delete option?

Thx! :oops:

Re: Sent Messages folder full - how to delete?

Posted: Tue, 02 Feb 2016 8:18 pm
by Pal
Message stuck in outbox is because the recipient has not log in yet.

Once the recipient has logged in, the message will be move to the sent box.

Re: Sent Messages folder full - how to delete?

Posted: Tue, 02 Feb 2016 8:31 pm
by JR8
Ah that rings a bell, thanks! :)

p.s. So I'm assuming that the Sent Folder showing as 100% Full isn't a problem? NNTR if that is the case.

Re: Sent Messages folder full - how to delete?

Posted: Tue, 02 Feb 2016 9:20 pm
by x9200
BTW, to delete (a)message(s), check the check box to the right of the messages list and at the bottom of the list you should have a pull-down menu with the option "delete marked" or similar.

Re: Sent Messages folder full - how to delete?

Posted: Tue, 02 Feb 2016 10:16 pm
by JR8
Doh, got it, thanks!
I have a feeling the 'Delete marked' option didn't appear in the drop-down until I had ticked at least one message to delete. Whereas I looked at the options in the drop-down list to see what it could do, before ticking anything. Or something like that threw me.

This message (*after* clearing the Sent Folder) also added to my state of confusion:
'You have 1 private message currently on hold because of full folder.
Release all on-hold messages… they will be re-sorted into the appropriate folder if enough space is made available.'


I'm not sure what that means as clicking the link didn't seem to change anything. Anyway, all fine now, thx again for your help!