Another customer at the counter ordered some too, together with a 'Descaling kit'. The latter alone was IIRC $40!
Scale is not only a problem in appliances such as this, it also impacts anything that boils water, so, your kettle for one.
What I couldn't tell this guy (in front of the sales-girl) was that we just use white vinegar. I've had to do it a couple of times before here, and it works a treat.
In fact just last week or so the machine was dispensing slightly hesitating and smaller than usual shots. Since I last descaled it about 4 months ago I didn't automatically conclude that the problem had re-occurred. [Long story - re: some of the capsules not piercing quite fully, and me thinking an internal adjustment was required to the 'piercing piston-rod' => cue watching 101 Youtube videos re: the subject...]
Anyway, that was likely a distraction from the simple issue of scale, and as one of two vids/articles suggested that might be the problem, I resigned myself to descaling it again. It's easy to do, but if you don't believe that that's the remedy then it becomes something of a chore.
So I set about doing so. I was going to use white vinegar again and went to NTUC to get some. Then I noticed lower down the shelves 'Artificial vinegar' [enticing product name, NOT! lol] at a fraction of the cost. Well, it doesn't say what it's active ingredient is but it must be edible and acidic, so I concluded it might contain acetic acid, the same as vinegar. It cost about $1-1.20 for a 640ml bottle. This time I used about 1/3rd of a bottle, and ran it through the unit a few times, the last time leaving it for several hours to stew/brew in there. Finishing by going through the required flushing procedure as required.
End result, machine working 100% back as normal, and it cost me maybe 40c max.
So you can imagine, no more than 3-4 days later, standing next to this poor guy in the Nespresso 'boutique' and him paying $40 to achieve the same ...


Hence my writing this here, as a household-tip if you like. If you have a problem with scale in your appliances, then NTUC 'Artificial vinegar' might be all the remedy you need!
