Hi
I am selling items online at Qoo10. The payment from buyer goes to Qoo10 first and as per user agreement, Qoo10 will release the payment to seller after 2 weeks of delivery date.
Since May 2014, they are holding some settlement to me. It has been 3 months now and I have written to them but no action in releasing the payment to me yet. How can I enforce them by law? Is there any law or regulation for online sale matter?
Thanks in advane for your kind advice
SINGAPORE EXPATS FORUM
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Settlement Withheld By Payment Processor
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Re: Holding the settlement for 3 months by Qoo10
Have they replied and stated any reason(s) for this?ayesusukyi wrote:I have written to them but no action in releasing the payment to me yet.
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