I spoke to a few of the agents, one said that they used to collect a fee from both the tenant and landlord, but in 2012 or something they changed it so that the agent could only collect from the party he was involved with from the beginning.
To get around this, the agent with the landlord often does not list the
property, but lets other agents know so they can list, which results in the same place being listed multiple times in some cases.
He said that because the agent with the landlord only gets the fee from him, he has all incentive to look after the landlord and not give a shit about the tenant.
So by having two agents, the two agents deal with each other so that they fully support their own party. As in, no conflict of interest.
The apartment we got looks like a
condo, it was fully renovated, and looks super nice, the owner actually wanted a lot more $ but we initially refused it citing other apartments in the building that were $400 or so less.
I put in an offer for an apartment with no agent involved on my side and while I was waiting for a response, the nice apartment I wanted, the agent had been negotiating after we said no, and they came back to us at $300 less he originally wanted. Putting it on part with apartments that didn't look nice at all.
The other apartment we put an offer in for wanted $500 more than want we were willing to pay, for half furnished place, so we declined and took the nice one.
My mate and I are pretty happy. Yeah we have to pay an agent fee, but its all done and dusted and couldn't be happier with the new place.
Only downside is I got to pay for Open Net again. Landlord at old and new apartments refuse to pay.