Qi Mantra Beauty parlour

[peanutts21]

Dear Expats, please be careful of signing up for packages with Qi Mantra. Recently, I am very dissapointed with the management. I have a package with them. Some months ago, they told me that my package has expired and I have to pay the full price for services. I was quite upset by this as they claimed that they tried to call me to let me know in advance but did not manage to reach me. In this age of modern telecommunications, is there not even someone who can drop me an sms or mail when they have all our contact details?

Never mind that. Even though I have to pay for the full price now, whatever money I have left in the package will still expire in 6 months. So I furiously went every week to use up my package. Then I found out that I was pregnant. Qi Mantra staff told me it is company policy that I cannot go for any massage until it is after my first trimester. I then requested that they extend my package since it would expire by then. This is when the counter staff said I would have to write an email to request their management for extention. So I did. But I did not receive any reply at all. I called Qi Mantra back and they gave me another email address to write to. STILL NO RESPONSE! So please note the poor management of Qi Mantra. They just don't want to communicate with you when you are unhappy about their service.

[Sergei82]

But do they do a good job when it comes to the essense of their business?

[peanutts21]

Yes, the therapists there are good. That is why I signed up with them in the first place. However, the way they manage package holders when something goes wrong is so unprofessional that I will not continue with them anymore.

[Sergei82]

They are not alone like that in Singapore. Marketing here is extremely aggressive and merciless, but the place itself may be ok.

[BedokAmerican]

Dear Expats, please be careful of signing up for packages with Qi Mantra. Recently, I am very dissapointed with the management. I have a package with them. Some months ago, they told me that my package has expired and I have to pay the full price for services. I was quite upset by this as they claimed that they tried to call me to let me know in advance but did not manage to reach me. In this age of modern telecommunications, is there not even someone who can drop me an sms or mail when they have all our contact details?

Never mind that. Even though I have to pay for the full price now, whatever money I have left in the package will still expire in 6 months. So I furiously went every week to use up my package. Then I found out that I was pregnant. Qi Mantra staff told me it is company policy that I cannot go for any massage until it is after my first trimester. I then requested that they extend my package since it would expire by then. This is when the counter staff said I would have to write an email to request their management for extention. So I did. But I did not receive any reply at all. I called Qi Mantra back and they gave me another email address to write to. STILL NO RESPONSE! So please note the poor management of Qi Mantra. They just don't want to communicate with you when you are unhappy about their service.

You might want to be careful getting a massage while pregnant. If you go, be sure the therapist is experienced working with pregnant women, although they'll probably lie and tell you what you want to hear. Do some research on this and stay away from things like certain types of foot massages, as they (and other things) could trigger contractions.

If you have vouchers that are about the expire, you might want to consider giving them to other people to use. If the management is as bad as you say, they probably won't notice if a friend of yours goes in your place.

[zohaa]

Does anyone have recent experience of Lasik surgery?
Cost and decent Eye surgeons?

[luvreal08]

Does anyone have recent experience of Lasik surgery?
Cost and decent Eye surgeons?

zohaa, have you check Atlas Eye Specialist Centre at Paragon? My friend went there and the staff were really helpful. She recover very fast also within 3 days.