Nope but the person in charge mentioned that unless we authorize they wont deduct anything.brian_singapore wrote:Was the 7 day trial period written down anywhere? Did you tell them in writing or verbally that you didn't want to continue?
Nopebrian_singapore wrote:Did you cancel the trial in writing?
yes what are the things I should highlight ?? and which I should refrain from highlighting as the lady looks apologetic but management obviously will throw contract at us.brian_singapore wrote:I would write a very simple, factual e-mail giving a bullet point summary of the situation and ask them politely to cancel your contract.
Others may know if there are any 'cooling off' type consumer protections in SG. However I doubt these would still apply.
It sounds like you are at the mercy of a corporations good graces and the ethics of one of their sales reps.
Does below sound ok ?brian_singapore wrote:I would write a very simple, factual e-mail giving a bullet point summary of the situation and ask them politely to cancel your contract.
Others may know if there are any 'cooling off' type consumer protections in SG. However I doubt these would still apply.
It sounds like you are at the mercy of a corporations good graces and the ethics of one of their sales reps.
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