Some are really like that. They'll say it's free blah blah blah then comes the hidden surcharges when the bill comes.elmobaby09 wrote:It happened last year whereby this supplier promised to supply me a machine on the house during the work i am doing for my client. Never did i know after more thn 1 year later, i received an invoice claiming for machine transportation 2 way charge which supplier did not mention to me from start at all and if he would hv told me earlier, i could hv bill it to my client and now after more thn a year, they wanted to bill me.
I felt betrayed and cheated, they even turn nasty when talking to me but isnt there a law in singapore.
I consult a lawyer and lawyer said for such case, wait for them to go to small claim tribunal and i may hv to pay $100.
The thing is i am totally disgusted with the way how they do business.
carpuff, which planet are you from?carpuff wrote:Some are really like that. They'll say it's free blah blah blah then comes the hidden surcharges when the bill comes.elmobaby09 wrote:It happened last year whereby this supplier promised to supply me a machine on the house during the work i am doing for my client. Never did i know after more thn 1 year later, i received an invoice claiming for machine transportation 2 way charge which supplier did not mention to me from start at all and if he would hv told me earlier, i could hv bill it to my client and now after more thn a year, they wanted to bill me.
I felt betrayed and cheated, they even turn nasty when talking to me but isnt there a law in singapore.
I consult a lawyer and lawyer said for such case, wait for them to go to small claim tribunal and i may hv to pay $100.
The thing is i am totally disgusted with the way how they do business.
You did the right thing by contacting the manufacturer. If I were the manufacturer, I would not want any scumbag distributor ruining the company's reputation. Customers' feedback are very important.elmobaby09 wrote: As such, I decided to complain to the main manufacterer as they are jus a distributor and also decided to purchase direct overseas. They even slam up the phone and yell at me that i better pay up??? I have proved that they only send me the bill 1 year later as i kept the letter.
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