Plavt wrote:The only one amongst those you have listed worth thinking about is Dell, forget about HP (I won't bother to tell you my experiences but I had no end of 'screaming matches'), Sony are good but their customer service is poor for some reason, Acer not so hot (in the UK at least).
Had problems with HP laptop as well, more towards the hardware side. Bought mine in HK, encountered first problem when I was in Indonesia, my mainboard needed to be replaced 13 months after purchase (warranty was over so need to pay full amount). After they replaced my mainboard, my OS wasn't working, so they wanted to reformat my OS. Told me to backup my files (which took about 3-4 hours and I told them that I dont think I need to back up my files, since they're on different drives from the OS, they insisted so I wasted 4 hours). After they format and reinstall my OS, majority of my drivers got effected in the worst possible way. They told me they couldnt fix it, the manager told me he will contact his colleague in Singapore to solve, and he gave me a fake number and a fake email address (seriously, how unprofessional was this??)
so now in Singapore, encountered another problem. I have a 17inch monitor laptop, and it seems like the LCD monitor is too heavy for HP design, the joints were shifted, I literally can not close my laptop. Went to hp singapore, they said they can't fix it, if I want to fix it, they want me to get the entire LCD part, which cost about S$1000 (hell might as well get a new laptop and it was so unfair considering that the actualy LCD is not broken at all, what was broken was the casing of the LCD) Got someone else to talk to the manager, and miraculously... at the end, the manager offered to fix my lap top for less than $150.. not only they fix my LCD they fixed my dillema with all the drivers that was literally f*ed up by the Indonesian HP
So after spending about S$300 for my 18 months laptop in a service center, wow I thought my laptop was a brand new again. Unfortunately, 2 months later, the volume/mute button on my keyboard is now unusable.
aside from that everything is ok..... really... its okay..... how sad...
anyway, a lot of my friends have problem with sony Vaio.. if you can spend the amount of money on Vaio, might as well spend a little more and get Fujitsu.