Discuss about life in Singapore. Ask about cost of living, housing, travel, etiquette & lifestyle. Share experience & advice with Singaporeans & expat staying in Singapore.
-
durain
- Director
- Posts: 3666
- Joined: Thu, 23 Aug 2007 8:15 pm
- Location: Location: Location: Location:
-
Quote
-
0
login to like this post
Post
by durain » Fri, 21 Mar 2008 7:57 pm
is it pretty easy to move starhub broadband when i move to another apartment? the aprtment has the starhub point. what's the average downtime and cost? the contract is less than 1 year.
-
cbavasi
- Reporter
- Posts: 846
- Joined: Tue, 12 Jun 2007 8:36 am
-
Quote
-
0
login to like this post
Post
by cbavasi » Fri, 21 Mar 2008 8:31 pm
you'll be able to switch it on immediately provided the point is actually starhub. we had a problem in the master bedroom - starhub (over the phone) was convinced the point was not theirs and when they came out it was - just the TV/CABLE points were reversed in the box. the living room point worked the minute we plugged the modem in on moving day. the home phone number we also had stayed the same.
-
durain
- Director
- Posts: 3666
- Joined: Thu, 23 Aug 2007 8:15 pm
- Location: Location: Location: Location:
-
Quote
-
0
login to like this post
Post
by durain » Fri, 21 Mar 2008 8:50 pm
thanks for the info.
do you need to inform starhub if it's just plug it in? if yes, can i do it over the fone? i dont fancy waiting in queue in a starhub store. there's a queue every time i passby a store!
-
Asdracles
- Reporter
- Posts: 538
- Joined: Wed, 07 Feb 2007 4:40 am
- Location: Hong Kong (bye bye SG!)
-
Quote
-
0
login to like this post
Post
by Asdracles » Fri, 21 Mar 2008 10:23 pm
Call 1633, tell them the new address and unplug everything from your 1st place and move it to the 2nd place.
Is INMEDIATE if luckily you have the point in the new place. If not, you would need to wait 3-4 days and paying like 150 SGD
-
cbavasi
- Reporter
- Posts: 846
- Joined: Tue, 12 Jun 2007 8:36 am
-
Quote
-
0
login to like this post
Post
by cbavasi » Sat, 22 Mar 2008 7:49 am
you'll have to change your billing address and you can do over the phone - when you do that - just tell them the date you want to start (same thing with SP Services). we had a problem in the master - the modem did not work but the point was exactly the same as the one in the living (which worked fine). they tried to tell me the previous tenant had used another provider but when they finally came the CABLE/TV points had just been switched in the box. it's all quite seamless and if there is a problem unlike the UK where you need to wait for BT for weeks - starhub will usually come out the next day. also, like previous poster mentioned - 1633 they can access or refresh your point over the phone no problem.
-
durain
- Director
- Posts: 3666
- Joined: Thu, 23 Aug 2007 8:15 pm
- Location: Location: Location: Location:
-
Quote
-
0
login to like this post
Post
by durain » Mon, 24 Mar 2008 1:16 pm
sorted now. cant believe it was so easy! thank you all for your info.
-
-
- 1 Replies
- 3959 Views
-
Last post by sundaymorningstaple
Sat, 27 Mar 2021 11:09 am
-
-
- 0 Replies
- 1905 Views
-
Last post by keodaukem
Mon, 11 Nov 2019 3:59 pm
-
-
Starhub v. Netflix
Replies: 5
First post
Currently on Starhub TV with 3 basic tiers, paying $100+ monthly.
Considering to switch to Netflix, has anyone experienced Netflix, how do you find...
Last post
Starhub has lost the plot frankly. Incidentally the new Starhub boxes can deliver NetFlix as well.
- 5 Replies
- 2989 Views
-
Last post by PNGMK
Thu, 19 Sep 2019 7:20 pm
-
-
StarHub Demand Law
It's a civil matter. Nothing to do with immigration. Note that the debt may be sold onto a collector in your home country.
- 0 Replies
- 3484 Views
-
Last post by PNGMK
Fri, 16 Oct 2020 11:40 am
-
-
Starhub no longer attractive
Replies: 61
First post
Channel after Channel that's being removed, leaving not much left in their selection. Even Disney has left them to partake in the streaming...
Last post
Looks like they just installed a new head of Singapore consumer business.
Thanks. I'll try to message the CEO on LinkedIn as well.
The...
- 61 Replies
- 20174 Views
-
Last post by Lisafuller
Wed, 22 Sep 2021 11:51 pm
Users browsing this forum: No registered users and 6 guests