MOCHS wrote: ↑
Wed, 03 Nov 2021 10:23 pm
^ That’s why you should have used a pet relocation
company. They would advise you that you should avoid having your flight landing outside CAPQ office hours 8am to
10.30pm (Monday to
Saturday) and on Sundays/public holidays or else the pet is kept overnight in an air-conditioned holding room until the next available working day.
My husband’s cat was transported via manifest cargo in a temperature controlled cargo area of the plane. It is different than being transported as excess baggage.
Excess baggage means it is tied to
the human owner’s plane ticket. If your flight is delayed or heaven forbid the baggage/pet kennel goes missing, that’s a cluster****.
Manifest cargo means the ticket is tied to
the pet itself and the pet can be tracked from one location to
another. The pet relocation
company says this option is much better.
Yes, there’s the third option of the pet travelling in the cabin with you but not all airlines allow that…
This was the cat’s close to
- US pet relocation
company staff picked up husband’s cat from my in-laws house in the US early in the morning.
- At least 4h drive to
the next state that has an international airport.
- Pet was checked in and security checked by TSA, the relocation
staff was there during the process and took pics.
- Flight departed late at night and it was an 8h flight to
- Flight landed around noon in Amsterdam. There was at least 6h transit in the animal hotel in Amsterdam where they changed out any soiled absorbent material and replaced it with clean shredded newspaper. They also fed, watered, and let the cat roam outside her kennel in a safe holding spot. They taped a bag of food to
her kennel too.
- Flight departed at night for a 13h flight to Singapore
- After the fight landed around late afternoon in SG, cat needs to
be checked by CAPQ & AVS staff which takes about 2-3 hours. The Singapore
company staff oversaw that process and took pics.
- Company staff drove the cat to
the home address for home quarantine. We were reunited with the cat 4h after the cat landed in Singapore
- Cat was healthy and happy. Kennel was completely clean too. The blankets and mouse toy my in-laws placed in the kennel made it all the way to
SG. She was very well taken care of from start to
Sure, it is pricier than DIY but having a peace of mind was better for me and my husband as these companies have relocated hundreds of pets for years with stellar track record. The US & SG pet relocation
companies have worked together before and that’s why I went with them. US side handles export, SG side handles import.
Side note: Home quarantine option has ended after 31 Oct 2021. When the cat’s bloodwork & vaccinations were completed in August this year, the official quarantine space in Sembawang was fully booked until Feb 2022 (blame the pandemic). The company encouraged me to
opt for home quarantine to
be reunited with the cat in Oct 2021 as the option was being phased out soon.