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Starhub incompetence

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abbby
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Starhub incompetence

Post by abbby » Tue, 06 Aug 2024 11:37 am

Signed up a digital line and they asked for upgrade on package to avoid cut in Internet service, did as they recommended..

Know what?

On day on installation, Internet got cut and I'm left with no Internet for the day.. And worst, I have recontracted a new 24 month package?!

Feeling scammed 😔😔

Anyone has similar bad experiences with starhub?
The secret of life is honesty and fair dealing. If you can fake that, you've got it made. - Groucho Marx (1890-1977)

colecules
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Re: Starhub incompetence

Post by colecules » Tue, 06 Aug 2024 3:13 pm

starhub service is worst. i signed and on the day of installation, no one one showed up. when i called, informed me the sales guy never keyed in. asked for recovery and soonest next appointment date only yo be told next available is 7 days later. go singtel!


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malcontent
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Re: Starhub incompetence

Post by malcontent » Tue, 06 Aug 2024 7:42 pm

This is why I refer to them as Starblub.
It is impossible for a man to learn what he thinks he already knows - Epictetus

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abbby
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Re: Starhub incompetence

Post by abbby » Wed, 07 Aug 2024 3:41 pm

malcontent wrote:
Tue, 06 Aug 2024 7:42 pm
This is why I refer to them as Starblub.

Ya they should rebrand themselves, terrible service...

Is singtel better..? Anyone on singtel internet?
The secret of life is honesty and fair dealing. If you can fake that, you've got it made. - Groucho Marx (1890-1977)

NYY1
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Re: Starhub incompetence

Post by NYY1 » Wed, 07 Aug 2024 4:38 pm

Look at the "Similar Topics" below - complaints about Starhub!

But they are still taking your money!

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abbby
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Re: Starhub incompetence

Post by abbby » Thu, 08 Aug 2024 2:07 pm

can't believe it..
The secret of life is honesty and fair dealing. If you can fake that, you've got it made. - Groucho Marx (1890-1977)

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