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Quarantine for Pets in Singapore
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intbound
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PostPosted: Mon Feb 14, 2011 8:22 am    Post subject: Flying cat from US to SIN in cabin Reply with quote

We're considering a move to Singapore and have a 14 yr old cat. Due to her age, I'm uncomfortable placing her in the cargo area. Are there any airlines that will allow me to take my cat in the cabin with me from San Francisco to Singapore?
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Ratpick_2000
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PostPosted: Mon Feb 14, 2011 11:24 am    Post subject: Reply with quote

Some will allow pets under 10KG - including cage. But none I think that fly to Singapore.

Try Air Canada - I believe they still allow it. The cat will still require 10 days quarantine at this end FYI

Good luck
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PostPosted: Mon Feb 14, 2011 10:37 pm    Post subject: Reply with quote

Thanks so much for the reply. I checked Air Canada's website and it looks like that may be an option. Thank you again! Lots to plan!
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sonrisa
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PostPosted: Thu Mar 03, 2011 12:36 pm    Post subject: bringing dog from USA help Reply with quote

I have read this forum and am confused on my next step for transporting my dog to SG from USA. I have contacted the Pet Hotel, is that the quarantine place in SG? Is that the only one or are there others? Will the Pet Hotel help me with all the paperwork or are they only the place where he will stay for quarantine?
Is there a 10 day option for him?
We will be flying Delta, any experience with flying pets through them?
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Ratpick_2000
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PostPosted: Fri Mar 04, 2011 10:31 am    Post subject: Reply with quote

Don't use Pet Hotel - they are awful (and have a puppy farm onsite). Try speaking to Pet Movers - they are the best of an average bunch. They have a lot of experience of shipping pets into Singapore and will arrange everything at this end. They will require an airway bill number and flight details and can arrange after receipt.

(In order not to offend any sensibilities, the views expressed above are mine and mine alone)

The pet agent will arrange transport of your pet from the airport to the Government sanctioned quarantine facility (Sembawang) and the pet will remain there for the duration of the quarantine period. Visiting hours are limited to 2 hours per day in the afternoon. Sembawang is the ONLY quarantine facility on the island.


A word of caution - the claim from Sembawang Quarantine is that they need 3 months advance notice in order to book a quarantine space - in reality we found this to be completely untrue - the whole time our dogs were there (30 days) the place was about 1/4 full.

Good luck - PM if you need further details regarding the importation procedure and I'll try to assist as best as possible.

RE the 10 day quarantine - US imported pets have to go through the 10 days quarantine, no exceptions.
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PostPosted: Mon Mar 28, 2011 6:26 am    Post subject: Bringing cats to Singapore Reply with quote

Hi all
i am currently residing in Ireland. My husband and I will be moving to Singapore in Aug this year. We have two cats, mainly indoors. I think they might not need quarantine. My concern is...will they be allowed in HDB flats?
They are well trained cats. It will be very hard to not bring them with us to Singapore.

Please advise on this matter.

Thanking in advance.
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PostPosted: Mon Mar 28, 2011 7:01 am    Post subject: Reply with quote

The simple and most complete answer is NO.

HDB does not allow cats. And dogs are limited by both size/breed & number.

http://www.hdb.gov.sg/fi10/fi10326p.nsf/w/PetTypesOfPetsAllowed?OpenDocument
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PostPosted: Tue Mar 29, 2011 4:45 am    Post subject: Reply with quote

Thanks so much for the speedy response.

Very heartbreaking though :(
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Big Brown
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PostPosted: Tue May 24, 2011 12:23 am    Post subject: 10 day vs 30 day Reply with quote

Hi everyone. I'm condering moving a dog and cat from US to Singapore. One thing I'm confused about is whether the quarantine period is 10 days or 30 days. I always thought it was 30 days for the US, but i've read 10 days in a few other posts.

Can anyone elaborate on the difference? Obviously would love for it to be only 10 days but not sure what qualifies the animals for that.

Thanks very much!
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PostPosted: Wed May 25, 2011 11:42 am    Post subject: Re: 10 day vs 30 day Reply with quote

Big Brown wrote:
Hi everyone. I'm condering moving a dog and cat from US to Singapore. One thing I'm confused about is whether the quarantine period is 10 days or 30 days. I always thought it was 30 days for the US, but i've read 10 days in a few other posts.

Can anyone elaborate on the difference? Obviously would love for it to be only 10 days but not sure what qualifies the animals for that.

Thanks very much!


If you're coming from the USA you have the option of doing only a 10 day quarantine, but there are different requirements (ie. extra shots, etc) you have to follow. You can find the requirement options (USA is Category C) http://www.ava.gov.sg/AnimalsPetSector/ImportExportTransOfAnimalRelatedPrd/PetsPersonal/index.htm#veterinary1 here.
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PostPosted: Mon May 30, 2011 2:39 am    Post subject: Airlines that allow dogs in Cabin? Reply with quote

Hello all,

Are there any airlines that allow dogs to travel in the cabin from San Francisco? I saw further down the string a suggestion for Canada Air, but are there any others? Has anyone had 1st hand experience with this?

Also, will airlines make any special exceptions for California registered service animals?

I don't think my dog's service animal qualification will help at all with the quarantine, however it sounds like he qualifies for 7 days only Smile

Thanks in advance,
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tarasbullba
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PostPosted: Wed Oct 12, 2011 10:14 am    Post subject: Reply with quote

Coronado51 wrote:
poodlek wrote:
RugbyLad wrote:
Did anyone bring a pet from Ireland/UK/NZ/Oz by flight with one ore more stops?
There is requirement from AVA to have a non-stop flight:
Quote:
that the dog or cat had not been landed at any intermediate port outside the country of export. In the case of an aircraft, if the dog or cat was landed, the dog or cat had been conveyed in a crate and remained within the precincts of the airport at which the aircraft landed (Prior permission from AVA is
required should there be a change of aircraft carrying the animal)


There absolutely no non-stop flights from Ireland to Singapore. Minimum is one stop (e.g. in London). did anyone had an experience how to hire this convoy? How much it would cost etc?

Cheers.


My pets flew with KLM Cargo from Toronto-Singapore via Amsterdam. I paid for them to be taken out of the crates and fed/watered/exercised on their layover to reduce their stress. I'm not sure how this fit into the above quoted rule, but it was no secret in their paperwork and it wasn't questioned. Perhaps you could contact KLM Cargo with this question as they have a much broader understanding of international live animal transport than I do. In my experience they were very professional and knowledgeable.


Hi poodlek,

I will also be moving from TO to Singapore in the next few months. Would you be so kind to provide more information around the following?
-Flight costs
-Did you use a professional pet relocation company from Toronto, if so who?
-Did you fly with your pets on KLM too?

Thank you.


Hi poodlek and Coronado51,

I'm also looking to move a pet (bulldog) from Toronto to Singapore, and was wondering if you could provide any info and/or comments re: professional pet relocation companies in Toronto and Singapore. I'm either going KLM cargo for the flight (with the paid service walk / water / feed in Amsterdam) or Lufthansa (with their Animal lounge in Frankfurt). I want to do everything with the best care - since he's a bully he's prone to more issues than most on flights (even though he's very small and not at all overweight).

Thanks in advance for your help!
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poodlek
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PostPosted: Fri Oct 14, 2011 12:13 pm    Post subject: Reply with quote

tarasbullba wrote:
Coronado51 wrote:
poodlek wrote:
RugbyLad wrote:
Did anyone bring a pet from Ireland/UK/NZ/Oz by flight with one ore more stops?
There is requirement from AVA to have a non-stop flight:
Quote:
that the dog or cat had not been landed at any intermediate port outside the country of export. In the case of an aircraft, if the dog or cat was landed, the dog or cat had been conveyed in a crate and remained within the precincts of the airport at which the aircraft landed (Prior permission from AVA is
required should there be a change of aircraft carrying the animal)


There absolutely no non-stop flights from Ireland to Singapore. Minimum is one stop (e.g. in London). did anyone had an experience how to hire this convoy? How much it would cost etc?

Cheers.


My pets flew with KLM Cargo from Toronto-Singapore via Amsterdam. I paid for them to be taken out of the crates and fed/watered/exercised on their layover to reduce their stress. I'm not sure how this fit into the above quoted rule, but it was no secret in their paperwork and it wasn't questioned. Perhaps you could contact KLM Cargo with this question as they have a much broader understanding of international live animal transport than I do. In my experience they were very professional and knowledgeable.


Hi poodlek,

I will also be moving from TO to Singapore in the next few months. Would you be so kind to provide more information around the following?
-Flight costs
-Did you use a professional pet relocation company from Toronto, if so who?
-Did you fly with your pets on KLM too?

Thank you.


Hi poodlek and Coronado51,

I'm also looking to move a pet (bulldog) from Toronto to Singapore, and was wondering if you could provide any info and/or comments re: professional pet relocation companies in Toronto and Singapore. I'm either going KLM cargo for the flight (with the paid service walk / water / feed in Amsterdam) or Lufthansa (with their Animal lounge in Frankfurt). I want to do everything with the best care - since he's a bully he's prone to more issues than most on flights (even though he's very small and not at all overweight).

Thanks in advance for your help!


First off, check to be sure your pet's breed is allowed into Singapore. Some breeds of dogs are either banned or restricted, and certain kinds of bulldogs are on the list. I can't say off hand, but you can check on the AVA website for details.
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tarasbullba
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PostPosted: Sun Oct 16, 2011 1:08 am    Post subject: Reply with quote

poodlek wrote:
tarasbullba wrote:
Coronado51 wrote:
poodlek wrote:
RugbyLad wrote:
Did anyone bring a pet from Ireland/UK/NZ/Oz by flight with one ore more stops?
There is requirement from AVA to have a non-stop flight:
Quote:
that the dog or cat had not been landed at any intermediate port outside the country of export. In the case of an aircraft, if the dog or cat was landed, the dog or cat had been conveyed in a crate and remained within the precincts of the airport at which the aircraft landed (Prior permission from AVA is
required should there be a change of aircraft carrying the animal)


There absolutely no non-stop flights from Ireland to Singapore. Minimum is one stop (e.g. in London). did anyone had an experience how to hire this convoy? How much it would cost etc?

Cheers.


My pets flew with KLM Cargo from Toronto-Singapore via Amsterdam. I paid for them to be taken out of the crates and fed/watered/exercised on their layover to reduce their stress. I'm not sure how this fit into the above quoted rule, but it was no secret in their paperwork and it wasn't questioned. Perhaps you could contact KLM Cargo with this question as they have a much broader understanding of international live animal transport than I do. In my experience they were very professional and knowledgeable.


Hi poodlek,

I will also be moving from TO to Singapore in the next few months. Would you be so kind to provide more information around the following?
-Flight costs
-Did you use a professional pet relocation company from Toronto, if so who?
-Did you fly with your pets on KLM too?

Thank you.


Hi poodlek and Coronado51,

I'm also looking to move a pet (bulldog) from Toronto to Singapore, and was wondering if you could provide any info and/or comments re: professional pet relocation companies in Toronto and Singapore. I'm either going KLM cargo for the flight (with the paid service walk / water / feed in Amsterdam) or Lufthansa (with their Animal lounge in Frankfurt). I want to do everything with the best care - since he's a bully he's prone to more issues than most on flights (even though he's very small and not at all overweight).

Thanks in advance for your help!


First off, check to be sure your pet's breed is allowed into Singapore. Some breeds of dogs are either banned or restricted, and certain kinds of bulldogs are on the list. I can't say off hand, but you can check on the AVA website for details.


Thanks poodlek for your response,

He's an english bulldog, so there's no ban or restriction in this case. What I'm wondering is did you use a professional pet moving service in Toronto or Singapore or both (or did you do everything yourself) - and if so, what services did they provide?

For instance, we're trying to get him in on C1 / 10 day quarantine by the end of the year, but our vet is saying 2 months for the rabies serology test (which I believe we need prior to booking quarantine, which has to be 3 months in advance = not enough time), and I was wondering if a professional pet service in TO or Singapore could help. Any advice you can provide would be very much appreciated.

I'd pm you but I can't yet with my low post count - at the same time I'd rather not post a bunch adding nothing to the forum just to get my count to the right level. Thanks.
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PostPosted: Wed Oct 19, 2011 4:03 am    Post subject: Reply with quote

tarasbullba wrote:

Thanks poodlek for your response,

He's an english bulldog, so there's no ban or restriction in this case. What I'm wondering is did you use a professional pet moving service in Toronto or Singapore or both (or did you do everything yourself) - and if so, what services did they provide?

For instance, we're trying to get him in on C1 / 10 day quarantine by the end of the year, but our vet is saying 2 months for the rabies serology test (which I believe we need prior to booking quarantine, which has to be 3 months in advance = not enough time), and I was wondering if a professional pet service in TO or Singapore could help. Any advice you can provide would be very much appreciated.

I'd pm you but I can't yet with my low post count - at the same time I'd rather not post a bunch adding nothing to the forum just to get my count to the right level. Thanks.


AFAIK, you don't need anything other than the pet's basic particulars to book the quarantine space. I did everything between Jan-April 2010, and the rabies serology wasn't taken until mid February. I had mine expedited, which cost an extra $200 per pet I believe, but you have time.

For shipping I used a company here which was a waste of time and money, but I also used Sea-Air Int'l via the KLM Cargo office at Pearson, which was terrific. I believe the lady who I worked with was named Dominque (?) I'll check on that if it's important to you.

Go to the AVA website and see about booking the quarantine space immediately, as they ask for 90 days notice, although I happen to believe they don't really need that and will accommodate requests after the 90 day limit. Because of a cock-up on the part of the PetMovers here in SG my import date had to be shifted two weeks before we left to three weeks later, so they effectively accepted my reservation 5 weeks out.

What part of TO are you in?
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tarasbullba
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PostPosted: Wed Nov 02, 2011 9:52 am    Post subject: Reply with quote

poodlek wrote:
tarasbullba wrote:

Thanks poodlek for your response,

He's an english bulldog, so there's no ban or restriction in this case. What I'm wondering is did you use a professional pet moving service in Toronto or Singapore or both (or did you do everything yourself) - and if so, what services did they provide?

For instance, we're trying to get him in on C1 / 10 day quarantine by the end of the year, but our vet is saying 2 months for the rabies serology test (which I believe we need prior to booking quarantine, which has to be 3 months in advance = not enough time), and I was wondering if a professional pet service in TO or Singapore could help. Any advice you can provide would be very much appreciated.

I'd pm you but I can't yet with my low post count - at the same time I'd rather not post a bunch adding nothing to the forum just to get my count to the right level. Thanks.


AFAIK, you don't need anything other than the pet's basic particulars to book the quarantine space. I did everything between Jan-April 2010, and the rabies serology wasn't taken until mid February. I had mine expedited, which cost an extra $200 per pet I believe, but you have time.

For shipping I used a company here which was a waste of time and money, but I also used Sea-Air Int'l via the KLM Cargo office at Pearson, which was terrific. I believe the lady who I worked with was named Dominque (?) I'll check on that if it's important to you.

Go to the AVA website and see about booking the quarantine space immediately, as they ask for 90 days notice, although I happen to believe they don't really need that and will accommodate requests after the 90 day limit. Because of a cock-up on the part of the PetMovers here in SG my import date had to be shifted two weeks before we left to three weeks later, so they effectively accepted my reservation 5 weeks out.

What part of TO are you in?


Thanks for your help poodlek. I'm around Queen West. I received a Quarantine Reservation Code from the AVA but they mention that the spot is not held until they receive the serology test, etc, though I'm not worried about this based on what you (and others) have posted about them not being too busy. I've also contacted Sea-Air (actually was trying to get through to KLM and/or Lufthansa Cargo due to their good reputations for this and they both only go through Sea-Air for pet transport from Pearson) and am likely to go with them (through Amsterdam via KLM cargo), but I have a couple of questions regarding how the dog gets picked up at Changi if I'm leaving on the same day. According to Sea-Air, they need to receive an "okay to forward" from the receiver in Singapore shortly before they will load the pet on the plane. How would you manage this if you're leaving after your pet? Is this where Petmovers came in? If you wouldn't mind shooting me your email or phone via pm we could move this conversation off the forums - would that be okay?
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PostPosted: Wed Nov 02, 2011 1:29 pm    Post subject: Reply with quote

tarasbullba wrote:

According to Sea-Air, they need to receive an "okay to forward" from the receiver in Singapore shortly before they will load the pet on the plane. How would you manage this if you're leaving after your pet? Is this where Petmovers came in?


AFAIK, the "okay to forward" is the import license which is issued only after all the stipulations have been met. Since this includes getting flea/tick treatment and medical clearance from a federal (Canadian) vet within a few days of arrival (in SIN) it is issued pretty much right before you leave. I think I remember being told that Sea-Air needed a copy of the import license at least 24 hours before departure to confirm their reservation. So you see it's a tricky juggling act with careful timing to get everything done in the last few days before departure.

As I remember it, our pets went straight from their last vet appointment four days before departure to the federal vet, who signed off on their health, then forwarded copies of everything to the AVA who issued the import license within 24 hours, then forwarded the copy of the license to Sea Air Int'l.

I asked about your location because the federal vet closest to us was near the airport, but I'm not sure if there's another one closer to you than that. Probably not, I'm guessing.

When you email me I'll forward you my emails from Sea-Air to see what I did.

As far as the pick up from Changi, yes, I used PetMovers for this, but I am reluctant to recommend them. Perhaps another forumer could help out with another recommendation here. Failing that, if you have a direct contact at the SAQS, they may be able to offer some help there. If I remember correctly, it was about 3-4 hours after the pets arrived before they were transferred to SAQS from Changi, I think because they were waiting for their vet inspections.
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PostPosted: Wed Nov 09, 2011 4:53 am    Post subject: Reply with quote

Hello, I may be moving from the US to Singapore sometime in the next few months and I have a 9 yr old black lab mix that I'm worried about. I have a friend who's dog had a really bad experience on a much shorter flight and I want to do anything I can to avoid that. It sounds like PetMovers can help the process but what I am most concerned with is dehydration and other potential complications from the 18+ hr flight (plus sitting in the create before & after). I realize everyone says it is more stressful for the owners than for the dogs but I am still concerned.

I would be interested in hearing anybody's views on different pet relocation services.
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PostPosted: Sun Nov 13, 2011 4:20 pm    Post subject: Reply with quote

FYI, petmovers relocation service is to apply for your import permit, pick up your pet at Changi, deliver to SAQS, apply for dog license and deliver to your home when the quarantine period is over. They do not deal with airlines and will not arrange your pets' overseas travel.

For my pets' passage from Toronto I flew them with KLM Cargo via Amsterdam where they had a 14 hour layover and were brought out of their cages for some R&R. This obviously extended their overall trip significantly but it broke it into two more manageable chunks. In the end they arrived safe and sound, no worse for wear. I'm guessing you're on the west coast since you said the trip would be 18 hours, so I'm not sure you'd want to send your dog via Europe, but maybe you can try to find a KLM pacific route. When I did my research they had by far the best reputation for handling live animal cargo.
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PostPosted: Thu Feb 16, 2012 9:34 am    Post subject: Reply with quote

Hi -

I'm from US and moving to Singapore this summer. I've had to research a number of pet relocation services in order to satisfy due diligence requirements for my partner's HR department (they're paying for our cat's relocation).

I'm not trying to be an advert for the company, but after a lot of research, I've chosen petrelocation.com. They seem to be very well versed in moving cats from US to Singapore, their website is easy to navigate, and their staff is friendly and very helpful. We've chosen door-to-door service for our cat, and while the cost is expensive, it is not appreciably more than quotes from other organizations.

I hope this info is helpful, and since I'm still not totally sure about posting etiquette,I'll apologize in advance if this post isn't totally appropriate....

Good luck to all with your move(s)!!
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PostPosted: Thu Feb 16, 2012 10:26 am    Post subject: Reply with quote

uscate,

You can do us all a favor! After your pet relocation/quarantine is all finished, a full critique of the shipper/quarantine facilities would be useful for all of our readers now & in the near term future.

Thanks,

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PostPosted: Thu Feb 16, 2012 10:34 am    Post subject: Reply with quote

Will do! I'm thinking happy thoughts for an uneventful relo for Lillian, our 14 pound somewhat temperamental feline....
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PostPosted: Thu Feb 16, 2012 12:07 pm    Post subject: Reply with quote

uscate wrote:
Will do! I'm thinking happy thoughts for an uneventful relo for Lillian, our 14 pound somewhat temperamental feline....


Looking forward to it! The most difficult part for us was by far the paperwork. I'm sure the pets didn't much enjoy their journey, but it was certainly uneventful. Good luck!
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PostPosted: Sun Feb 26, 2012 11:20 pm    Post subject: Reply with quote

Hi all- I'm new to the forum and really appreciate all the insights I've gained so far from the posts!! We have a very active 3.5 year old goldendoodle we want to ensure arrives safely from US to Singapore. From what I've read so far I've seen KLM recommended and petrelocation.com. Any other tips? I also like the idea of cheduleing a long layover in at least 1 stop to allow him to get out and eat/drink normally ... great suggestions so far in this post -- any others? Thanks much We have 2 months before moving so we are moving forward quickly!
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